FAQs

How can I schedule as a New Patient?

We are an appointment-only clinic. Please call or text Geneva (630-605-6323) or Naperville (630-428-4300) to schedule. You are also welcome to inquire via our website. Our front desk staff will walk you through our Intake and Patient Portal.

What should I bring to my first visit? How should I dress?

Please bring your ID and Insurance card(s). If the patient is a minor; a parent or guardian must be present. Be sure to dress comfortable with the area of concern accessible for proper treatment and evaluation (i.e. if you are coming in with knee pain, please do not wear skinny jeans).

What insurances are you in-network with?

We are primarily in-network with BCBS PPO, Medicare, and Aetna (various practitioners). If you are out-of-network, we do provide self-pay options. Taryn, our Billing Manager, will assist you as best as she can. Please call or text 630-450-2088 if you have any questions regarding your insurance or invoices.

Why is your Cancellation Policy so strict?

As a small business, 24-hours provides us with ample time to make appropriate accommodations for our patients and doctors.

How do I sign up for Performance Training?

All of our Performance Training and classes are accessible through the Vagaro App.